Health Care Quality:  Its Importance in Health Care Delivery

Year: 2025; Volume: 5; Issue: 4; Page No: 17 – 19

Article Type: Review Article

Authors:  Nisha Newar^1*, Amaljith AB², Chitra Preeti³

https://doi.org/10.55349/ijmsnr.2025541719

Affiliations: 

¹Nursing supervisor and Quality Nurse,Raj Hospital: Super Speciality Hospital, Ranchi, Jharkhand, India.

²National Health Misson, Kerala, India.   

³Ranchi, Max Hospital, New Delhi, India.

Article Summary: Submitted: 16-October-2025    Revised: 26-October-2025      Accepted: 30-Nevember-2025     Published: 31-December-2025

Abstract

Health care quality is increasingly recognized as a central determinant of health outcomes, system efficiency, and public trust, particularly in low- and middle-income countries (LMICs) where access has expanded faster than quality. While coverage-oriented reforms have improved service availability, suboptimal quality of care continues to undermine gains across communicable diseases, non-communicable diseases, maternal and child health, and preventive services. This narrative review examines the conceptual foundations of health care quality, its measurable dimensions, and its programmatic relevance across diverse health system settings. Drawing upon published evidence from PubMed-indexed literature and empirical insights from the author’s own research in community medicine, adolescent health, infectious diseases, and health systems evaluation, the review highlights how deficiencies in quality contribute to delayed diagnosis, poor adherence, preventable morbidity, and avoidable mortality. The paper synthesizes classical quality frameworks with contemporary implementation challenges, emphasizing the need to shift from utilization-centric metrics toward outcome-oriented, patient-centered quality improvement. Strengthening health care quality is presented not merely as a technical exercise but as a prerequisite for equity, accountability, and sustainable health system performance.

Keywords: Health care quality, health systems, service delivery, patient safety, India, LMICs

Source of funding: None

Conflict of Interest: Nothing declared by the authors

Corresponding Author:

Mrs. Nisha Newar,

Nursing supervisor and Quality Nurse,

Raj Hospital,

Super Speciality Hospital,

Ranchi, Jharkhand, India.

Email ID: nishanewar98@gmail.com

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